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Frequently Asked Questions

We try to answer all questions.

All about us

Air Cloud is a company specializing in the deployment and support of Microsoft applications for businesses. We offer a full range of services, from implementation to training, support and optimization.

Our clients are small and medium-sized businesses, local authorities, associations and structures in the field of education.

To remain competitive, SMEs seek to do more with less, while gaining agility and productivity.

The acceleration of digital transformation in the education and voluntary sector brings significant gains in terms of management, efficiency and security.

In the public sector, digital files and priorities change according to governments and their developments. Decentralization increases levels of complexity.

Be-Cloud is our trusted partner, recognized worldwide for its approach to SMEs. Through this collaboration, we are able to offer exceptional responsiveness and adaptability to meet the needs of our customers.

Support andmaintenance

Nous offrons un support et une maintenance proactive, ce qui signifie que nous surveillons constamment les mises à jour et les innovations de Microsoft pour garantir que vos solutions restent à la pointe de la technologie.

Vous pouvez nous contacter via le formulaire de contact présent sur la page "Contact", au même endroit vous pourrez trouver un numéro de téléphone également. Notre équipe d'experts sera prête à vous aider.

Grâce à notre partenariat avec Be-Cloud, nous nous engageons à répondre aux demandes en moins de 24h, assurant ainsi une continuité de service pour nos clients.

Support andtraining

Through our regular infrastructure reviews and optimizations, we ensure that you get the best value for money and that your IT investments are aligned with your business objectives.

Yes, we assess the needs of each company and adapt our training to ensure optimal adoption of Microsoft tools by your teams.

Air Cloud offers comprehensive support, from technical issue resolution to assistance with day-to-day use of the tools to regular updates.

Our customers particularly appreciate our responsiveness, our in-depth expertise in Microsoft solutions and the flexibility of our training. Our goal is to ensure their satisfaction and help them maximize their investment in Microsoft tools.

Our relationship withMicrosoft

Microsoft solutions provide unrivaled security, collaboration and mobility, making them ideal for modern businesses.

Working with certified experts ensures that you receive the highest quality guidance, training, and support, based on best practices and the latest innovations from Microsoft.

Our services

Office 365 is an integrated cloud suite that enables real-time collaboration, constant tool updates, seamless integration with other Microsoft services, and accessibility from any device, anywhere.

The duration depends on the complexity and size of the project. After an initial assessment, we will be able to provide you with a more precise estimate.

What are the main challenges businesses face when transitioning to the Cloud and how can Air-Cloud help overcome them?

We offer specific training on Power BI, as well as expert advice to help you create reports and analyzes that precisely meet your business needs.

Through our regular reviews, we identify opportunities for optimization, whether in terms of resources used or licenses, to ensure that you only pay for what you really need.

Air Cloud offers a step-by-step migration process, starting with a needs assessment, migration planning, actual data transfer and user training to ensure a smooth transition.

All about security

Yes, using Microsoft solutions, we implement robust backup and recovery strategies to ensure your data is secure and accessible at all times.

We implement rigorous security controls and use the advanced security features of Microsoft solutions to ensure your data and applications are protected.

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